We take our customers' data very seriously. To that end, we have put in place security measures, disaster recovery plans and redundancy:

  • Servers wholly owned and administered by PET's own IT Department (not outsourced)
  • Data-centre located in secure site
  • SG1 Singapore IBX data center is ISO/IEC 27001 certified
  • Physical and logical security access by PET personnel only
  • 24/7 round-the-clock security data centre (DC)
  • UPS & Pre-action fire suppression data centre (DC)
  • Comprehensive firewall protection
  • McAfee HackerSafe Daily Testing
  • Secure Socketlayer (SSL) Encryption - similar to Internet Banking

 mcafee

  • Session Expiry timeout after a period of inactivity
  • Secured based on best-practices standards and certified by McAfee HackerSafe
  • Servers co-located in more than 1 location for redundancy
  • Daily backup performed on database
  • Backup stored in multiple sites for redundancy across more than 1 location and across multiple countries
  • Updated anti-virus patterns

Our data centre is located in Equinix Singapore in near proximity to Singapore's Science Park I and Science Park II where all the other research & development, information technology and research institutes are located.

equinix

  • Firewall & VPN connectivity
  • Data centre located in secure site
  • SG1 Singapore IBX data center is ISO/IEC 27001 certified
  • Peered with Amazon, Facebook, Google, Microsoft, Axiata
  • Guaranteed 1Mbps Internet Connection with up to 100Mbps of Shared Bandwidth capacity
  • Round-the-clock 24/7 security with CCTV digital camera surveillance
  • Emergency backup generator power
  • Climate controlled air-conditioned units